Consent for Treatment

Consent for Treatment

Medical care at Hilltop Medical Clinic requires a relationship between the Patient, the Providers, the Clinic Staff, the Clinic Managers, and the Clinic Owners. The relationship requires trust and mutual respect.  In addition to the policies noted below, signing this form authorizes the medical providers at the Clinic, to take a history and perform a medical exam in order to diagnose and develop a treatment plan.

Scope of Treatment

  • Hilltop Medical Clinic provides urgent care services.  This is different from a medical home or primary care provider, who is responsible for preventive care and management of chronic medical conditions.
  • We encourage all patients to have a primary care provider.
  • We recognize that that is not always possible, so patients use HMC for their primary care services.  Of course, we do not want your medical care interrupted, but you are responsible for keeping follow up appointments and preventive care services.  HMC does not have a system to remind patients of appointments.

Clinic Policies

  • Examination of sensitive or personal areas will be in the presence of a chaperon. A family member is not a legal chaperon.
  • HMC and its providers will not prescribe medications for assisted suicide. This requires an ongoing relationship with a primary care provider or hospice provider.
  • HMC does not provide medical marijuana prescriptions.
  • Prescriptions of controlled medications require a picture ID. Prescriptions for patients under 18 must be released to the parent or legal guardian.
  • We are required by law to run a CURES Par on all patients receiving controlled medications.
  • Aggressive behavior will not be tolerated and will result in an immediate dismissal from the practice.
  • Dismissal from the practice. An explanation or justifications is not required. We will notify you by mail and continue to provide medical care for 15 days.
  • HMC is a nondiscriminatory environment, however, genetic and therefore racial and cultural differences are used to make medical decisions based on scientific studies that support this approach.
  • Animal bites are reported as required by law.
  • HTMC does not bill third party claims (motor vehicle accidents, injuries sustained while   shopping, homeowners liability claims, etc.).   Payment is expected at the time of service and a billing/receipt will be issued to you for billing purposes.
  • HTMC is not in network with HMO plans, United Healthcare, GEHA, UMR or Cigna.
  • HTMC does not accept or bill ANY Medi-Cal, Medicaid or other state sponsored health plans. This applies nationwide. If you are covered by any of the above mentioned plans, and you choose to be seen in our office, by signing this form you are accepting financial liability for all services provided.

Patient

  • You have the right to obtain a second opinion, refuse treatment, or change your mind without judgment or pressure.
  • You are encouraged and requested to ask questions in order to understand the diagnosis and treatment options for your medical problem.
  • Consent forms for minor procedures and injections are not required for treatment. Receiving treatment is acknowledgment that you understood the risks and benefits and agreed to proceed.
  • Results of sensitive tests cannot be sent by text, e-mail or phone voicemail.  You must call in for the results.

Refunds

  • Our office will automatically generate a refund for $75.00 or more when due, once all visits are processed and payment received from insurance. If you are due a refund less than $75.00, we will leave it on your account for future use. You can call and request your refund be issued if you prefer.

Provider

  • Providers frequently have to ask sensitive, personal questions to diagnose medical conditions. Parents should excuse themselves from the exam room, if they do not want to hear the answers.
  • Providers are not obligated to provide medical care or services that they feel are not warranted.
  •  Providers are required by law to report episodes of complete loss of consciousness to the health department.
  • Providers are required to report any suspected episode of child or spousal abuse to the police.

Medical Records

  • Medical Records will be maintained in electronic format for the duration of time required by California State law.
  • You may obtain a copy of your records at any time in a printed copy. Your first copy is Free and charges apply for additional copies of your medical records.
  • Employees at HMC may contact and disclose medical information to the persons listed as guardians and emergency contacts, without additional notification or permission from you, the patient.

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